All goods sold will not be subjected to exchange or refund unless goods received show signs of defects or damages during shipment. Customers should ensure items return are in original state with receipt for proof of purchase in order to be entitled for an exchange or refund (in the form of cash voucher), within 14 days from the date the package posted.
Returned item will be thoroughly examined and an email will be sent to notify customer upon the entitlement for an exchange or refund.
The Beauty Fantasy are not responsible for any shipping charges, loss or damage to return items during shipment.
Please send returned items to the mailing address below:
Lot 123A, 1st Floor, Heritage Lane, Jalan PJU 8/8 Empire Damansara, 47820 Damansara Perdana, Selangor, Malaysia.
To follow-up on the status of your return, please contact us at +011-6079 8728.